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Tire warranty

Every tire you buy from Subphaisal, delivered or installed in store, is covered by the tire manufacturer's own warranty.

Road hazard warranty when you buy 4 tires installed in store
01

Manufacturing defects

2 yearsor 50,000 km

Covers defects from the manufacturing process on all brands and all purchase channels, both home delivery and in-store installation (whichever comes first).

No registration needed — the warranty comes with the tire
02

Road hazard (cuts, bulges, punctures)

Road hazard cover, such as cuts, bulges and punctures, depends on each tire brand, for a set period or distance (whichever comes first). Terms vary by brand.

BrandCover
MICHELIN100 days or 3,000 km
YOKOHAMA100 days or 7,000 km
DUNLOP120 days or 7,000 km
GOODYEAR1 year · no distance limit
DEESTONE100 days · no distance limit
CONTINENTAL1 year or 25,000 km
Can be claimedOnly when the tire is damaged beyond repair.
Cannot be claimedIf the tire can still be repaired (for example, patched), it will not be replaced and the customer pays for the repair as usual.

Road hazard conditions

  1. 1
    Buy a set of 4 tires
  2. 2
    Have them installed at a Subphaisal store
  3. 3
    Register the warrantyaccording to each brand's terms
03

How to make a road hazard claim

  1. 1
    Bring the tire to a Subphaisal storeWe submit it to the tire manufacturer for inspection on your behalf.
  2. 2
    You pay for the replacement firstwhile the manufacturer inspects the tire and reviews the claim.
  3. 3
    The manufacturer replies within 30 dayswith a written inspection report.
  4. 4
    Claim approved — we refund youaccording to each brand's warranty terms.
04

Emergencies while traveling

For example, you are upcountry with no spare. If you have to replace a tire at another shop to continue your trip, bring the damaged tire back to a Subphaisal store so we can send it to the manufacturer.

If the claim is approved, the manufacturer replaces it with a new tire under its terms. The cost of the tire bought at the other shop is not refunded — this is the manufacturer's policy.

Note — All warranties are provided directly by the tire manufacturers. Subphaisal only submits claims on your behalf, and the result is decided by the manufacturer. · Questions? Ask at any store or on LINE @subphaisal

Each model's warranty is shown on its product page. Shop all tires →